Technical Advisor
Uncover the opportunity to become a technical water network expert by utilising your mechanical, and trade capabilities or experience. This is a growing sector with progressive career opportunities
Gain expertise across a range of mechanical and network solutions
Support customers and improve services through investigation of network issues.
Rongotai based position with lots of time spent out of the office.
This is a full-time position of 40 hours per week with a remuneration range of $77,092 to $108,836 per annum including KiwiSaver. Appointment remuneration will be dependent on skills and experience.
The opportunity
A successful candidate will build a strong understanding across the drinking water, waste water and storm water networks to improve network performance. This will see you working closely with customers and specialist engineers to ensure maintenance and capital delivery teams can resolve issues in a way that will enable the best water services to be provided for our community.
This will require you to:
Provide technical advice to operational teams on water, stormwater, and wastewater issues.
Scope requirements for minor work programmes and support improvement work being carried out with contractors and engineering specialists.
Investigate complex network faults and determine the appropriate resolution or scope of works to resolve a raised issue.
Review completed maintenance works and verify compliance with standards and specifications.
Engage with customers and stakeholders to address enquiries and maintain positive relationships.
Support network monitoring and analyse performance fluctuations to inform operational decision-making and address potential network issues.
About you
This role will ideally suit someone looking to gain network engineering experience with a base engineering or an individual with trade experience specifically you will have:
Relevant technical or trade qualification (engineering qualification desirable).
Strong problem-solving, investigative, and analytical skills.
Experience in customer service and stakeholder engagement.
Strong skills in Microsoft Office, along with a readiness to learn our work tracking management system.
Ability to work collaboratively across teams while managing competing priorities.
Full NZ Class 1 driver licence as you will work outdoors regularly and be responsible for a non-personal use work vehicle.
About us
Tiaki Wai is a council-owned organisation responsible for managing the delivery of drinking water, wastewater, and stormwater services across Hutt Valley, Porirua, and Wellington.
We manage public-owned extensive water infrastructure and oversee the delivery of safe and reliable services for our communities. We focus on long-term investment, asset management, maintenance, and delivering major infrastructure projects that support public health, environmental protection, and regional growth.
Water is a precious taonga. At Tiaki Wai, we put care into every drop and are guided by our values of Integrity, Care, and Leadership. We work directly with water consumers and in partnership with councils and mana whenua to deliver better water outcomes for current and future generations.
Applications close: Sunday 1st November 2026
How to apply
To view a copy of the position description: click here.
To apply for the role, click on the ‘apply’ button or visit the Tiaki Wai Careers site, if you are a Tiaki Wai employee please apply using your work email.
For further information, email: JoinUs@tiakiwai.co.nz
Applicants will be required to undergo drug and alcohol testing prior to commencing employment with Tiaki Wai. You must also be legally entitled to work long-term in New Zealand.
- Department
- Network Operations
- Role
- Network Performance
- Location
- Rongotai Depot
Rongotai Depot
Staff benefits
1. Inclusive Culture: It is important to us that people love our culture. We embrace a workplace where diversity is celebrated, and inclusivity is at our core. Our team is united by passion, dedication, and a shared care for water and our community.
2. Safety and Support: We provide an Employee Assistance Scheme for crucial personal support, along with wellbeing and lifestyle education delivered through our Wellbe Team, ensuring you feel supported in and out of the workplace.
3. Health is Wealth: We prioritise your health with an annual voluntary health "warrant of fitness," immunisations, and flu vaccinations. Moreover, enjoy annual subsidised vision testing and contributions toward glasses to ensure clear vision.
4. Work-Life Balance: Where possible there is access to flexible work practices. And take advantage of our annual leave, reaching five weeks after three years of service, and 10 days sick leave from starting with us. In addition, take one paid day a year for your personal Wellbeing. We also offer parental leave and partner entitlements to support you during significant life moments.
5. Comprehensive Benefits: We have partnered with providers for discounted Southern Cross medical insurance, periodic vision and hearing tests, and eyewear subsidies. You can also access discounts at a range of retailers via Boost. Gain access to top-notch gear, machinery, PPE, and tools, fostering a safe work environment if you are “on the tools”. We also offer a staff referral bonus paid when a person is recruited for a senior front line position, and we may offer relocation support if you need to move into the district to work here.
6. Professional Growth: Grow your skills with a range of development opportunities. Boosting your personal and work career.
7. Community Connection: You can take one paid day a year to participate in voluntary work on a water-related activity. And maybe join our active Waiata group and be part of a community that works together, sings, and thrives together.
